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Below is the privacy policy that protects our company, Smyrna Carpet Cleaning as well as the website
Should you have any concerns or questions needing addressed, please contact Smyrna Carpet Cleaning's copyright department at
Information Collection and Use:
Information Collection
Smyrna Carpet Cleaning is the sole owner of the information collected on Smyrna Carpet Cleaning collects information from our users at several different points on our Web site.
Service Request
Additionally, we request information from the consumer in our free estimate  process. A user must provide detailed information about the service requested. No financial information (such as credit card number, expiration date) is collected. This information is used to match consumers with appropriate service professionals. The information may also be used to contact the consumer to verify or clarify their service request.
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Third Party Advertising
Some of our business partners may use cookies on our site (for example, advertisers). We have no access or control over these cookies once our business partners have been given permission to set cookies. This privacy statement covers the use of cookies by Smyrna Carpet Cleaning only and does not cover the use of cookies by any advertisers. Currently, Smyrna Carpet Cleaning does not employ third-party advertising or ad serving technology on
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called MKStats, as well as internally built applications that use log files to analyze user movement.

Communications from the Site:
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a bi-monthly newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information
Currently, Smyrna Carpet Cleaning does not share aggregated demographic information with our partners and advertisers.
Third Party Advertisers
Smyrna Carpet Cleaning does not share Web site usage information about users with third parties for the purpose of targeting our Internet banner advertisements on their site and network of sites.

These are the instances in which we will share users' personal information:

We share personal information, such as telephone numbers, physical addresses and email addresses only when an approved member of our service professional network accepts a lead from a registered user, and that user indicates what personal information they are willing to share. No personal information is shared if there is not a match between the service request submitted by a user and a member of our service provider network.
Business Transitions
In the event Smyrna Carpet Cleaning goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email and a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our service request form has an 'opt-out' mechanism so users who submit a service request from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the email or email us at

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This Web site contains links to other sites. Please be aware that Smyrna Carpet Cleaning is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. On occasion, a partner site will employ our matching engine in a co-branded format. A co-branded web page includes both the Smyrna Carpet Cleaning logo and/or URL and the partner sites logo and/or URL, but does not appear to be part of the Smyrna Carpet Cleaning web site.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Smyrna Carpet Cleaning
will automatically send the friend a one-time email inviting them to visit the site. Smyrna Carpet Cleaning stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Smyrna Carpet Cleaning at to request the removal of this information from our database.
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. If users have any questions about the security at our Web site, users can send an email to
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Enhancement of Marketing Profile
Occasionally, we purchase third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the 'profile' of individual users. This aggregate marketing data is therefore tied to the users' personally identifiable information. See also the "Profile."
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Support at Or, contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If we use personally identifiable information of users in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Clean Carpets and Floors
c/o Carpet Cleaning Smyrna
P.O. Box 543
Lithonia, Georgia 30058
Phone: (678) 289-0972
Fax: (678) 289-5091
Copyright © 2005-2007. All Rights Reserved.
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